Resumé / BioObjective
In my many years at Bose I have learned a variety of new trades. I work in a team environment where pride is taken in the quality of our work. Our services provide assistance in the success of the business. Working at Bose has taught me to have high respect for my co-workers, and when everyone works collaboratively together, a growing company can be a huge success worldwide.
Experience
Bose Corporation Framingham, Ma
July 21, 2001 - Present
Duties Include:
• Processing of all mail for the corporation, incoming and outgoing
• Receiving and shipping experience
• Operation and troubleshooting on high-end multifunction copiers
• Fax machine operation and troubleshooting
• Basic fulfillment operations
• Operating Sea Cap Inserting & Folding machinery
• Month End reporting based on Excel spreadsheets
• Pitney Bowes Jet Mailer operation for processing USPS mail
• Customer assistance with Office Supply, Copy, Print, Mail, and Shipping concerns
• Training of new employees on all mail center and office supply related tasks including customer service and troubleshooting of equipment.
• SAP Time Collection entries
• Creation of SAP Shopping Carts
• Confirmation of Goods/Services in SAP
• Knowledge of Microsoft Office 2010
• Knowledge of Microsoft Access 2003 for Phone Directory updates
Training:
• SAP Basic Navigation
• SAP Time Collection
• US Information Privacy Training
• HazCom Training 1-3
• Communication Lab
• Laser Safety Training
In 2010 I started in a new position to lend support in maintaining and supporting the Office Supply Program for Bose. My duties include daily inventory and replenishment of the supply cabinets located throughout the Framingham Campus as well as filling Non-Standard and Department Specific orders for our internal customers with the support of the CSS team. Also I work closely with a Representative of the supplier, to ensure our inventory is maintained and the proper amounts for replenishment are ordered weekly. This position also entails extensive Excel spreadsheet management which calculates usage throughout each building by cabinet. These totals are then broken down to calculate on a quarterly basis with combined totals for all buildings. I deal one on one with internal customers to ensure they have what they need to do their jobs. I process Shopping Carts in SAP for goods orders and confirm goods under an open Purchase Order weekly.
PHARMACY TECHNICIAN
YEARS EMPLOYED 1988-2001
Professional Pharmacy
Gardner, Ma. 01440
Brooks Pharmacy (now Rite-Aid Pharmacy)
Clinton, Ma. 01510
In my many years of pharmacy as a technician, I've worked with retail pharmacists processing prescriptions and have learned many tasks, which include:
• Data processing of written prescriptions and refills through computer networking to insurance companies
• Counting, bottling, and labeling stock medications for customers.
• Answering phones for refills and questions about prescription histories and general information.
• Cashiering and counseling of prescriptions for customers.
• Faxing, via winfax to physicians for renewal prescriptions
• Phoning in renewals to physician's offices for approval
• Blister packing of medications for institutions
• Telxon ordering and transmission of stock medications
• Stocking of medications upon delivery
Education
I am currently enrolled in the University of Phoenix to obtain my Bachelor of Science Degree in Information Technology focusing on Web Development.
Completed Courses Include:
• Technical Writing Fundamentals
• Management Information Systems
• Business Systems
• Fundamentals of Business Systems Development
• Programming Concepts
• Web Design I and II
• Project Planning and Implementation
• Database Concepts
• SQL for Business
• Fundamentals of Networking
• Introduction to image editing and Formatting
• Java Programming I
• Java Programming II
• Web Development
TELECOMMUNICATIONS AND BROADCASTING
Mt. Wachusett Community College Gardner, Ma 01440
YEARS ATTENDED: 1990-1993
Associates degree in Broadcasting and Telecommunications
My personal experience in the study of audio and video production is very diverse. I was involved in all aspects of television production from studio to fieldwork. I gained knowledge in mixing and editing of video and audio in studio. Some of the tasks I learned include:
• Live and on tape camera operation
• Directing in studio and on location
• Production of a 1/2 hour sports talk show live on cable
• Video editing
• In studio lighting
• Video switching
• Character Generator Operation
• Floor Direction
I have assisted in live satellite broadcasts for teleconferencing. My tasks included set up and running of soundboard, and set up of projectors for viewing.
In 2008 I opened an online E-Commerce sole proprietary business selling skateboard equipment. I enrolled in Thrive LI and learned how to open an E-Commerce business from scratch. I gained knowledge in basic HTML, Java script, Analytics, Meta data, proper keyword placement, and website optimization. Within a year the site was ranked number one on Google for skateboarding in New England. We also offered a sponsorship program, to our customers, which resulted in over one thousand sponsored riders on board. Due to economic circumstances this business was unable to maintain financial stability and closed in September of 2011.
